Author Topic: Support wont get back to me - suggestions?  (Read 1608 times)

twinpride34

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Support wont get back to me - suggestions?
« on: September 26, 2016, 05:22:37 PM »
Hi folks,

I've had a makey makey board that isn't very responsive. It works sometimes and doesn't respond others (without changing any connections or config).

I have tried reaching out to support half a dozen times over the last 5 months to no avail and zero response. Does anyone have a recommendation to get in contact with them? I just want a board that works  :-\

Cheers
Max

Liam

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Re: Support wont get back to me - suggestions?
« Reply #1 on: October 19, 2016, 11:57:46 AM »
Hey Max,

Oh dear!  Sorry to hear about your board and your experience with support.
Typically we get back to people within 24 hours - are you writing to support@joylabz.com?

Best,
Liam