Makey Makey Logo

FAQ

Where can when can I get one?

You can order one now from JoyLabz. That's us. So you are buying directly from the inventors. Also available from resellers.

How much do they cost?

$49.95 plus shipping.

Is it easy to use?

Yes. Really all you have to do is alligator clip stuff together and surf the web to find a cool application.

How many alligator clips will come with a Makey Makey?

7 alligator clips and 6 connector wires. Also 1 usb cable. No extra purchases necessary to get the thing to work.

How many keys can be pressed at once with a Makey Makey?

Makey Makey can press as many keys as your keyboard allows at once, which is 6. You can use up to 18 in a session (6 on the front of Makey Makey and 12 on the back), but only 6 can be held down simultaneously.

What operating systems does Makey Makey run on?

Makey Makey works on Windows, Mac, Chromebook and on many flavors of Linux (Ubuntu, etc.)
Makey Makey works on some tablets and mobile devices, but is not officially supported.

How do I change / edit the shipping address?

Email us right away at support@joylabz.com but we ship very fast so best to just put it into the system as you'd like it.

When will it ship?

Your Makey Makey will ship by 9am EST the following day, Monday-Friday.

What does the kit include?

Original Kit - Everything you need to get started all in our classic green box. Includes: Makey Makey, USB Cable, 7 Alligator Clips, 6 connector wires, illustrated instruction guide, just-for-fun stickers.

Collector's Edition - Large retail box is perfect for extra special gifts and superfans. Comes with all of the above and a collector's tin to carry your Makey Makey in style.

Can I use multiple Makey Makeys at once on 1 computer?

Yes! You can plug in two or more at once and create an orchestra of Makey Makeys! (tested with up to 3, but could work for more)

How do I use the back of the Makey Makey?

The connections on the back of the Makey Makey are what's called "female header." They're rows of little sockets, designed for wires to stick into. One easy way to use them is with connector wires (a.k.a. jumper wires), which are wires with little pins on either end that stick nicely into the header. These come in the kit. You can also buy them separately, but be sure to get the male/male ones, like these: http://www.sparkfun.com/products/11026 Jumpers are convenient, but you can also plug regular wire into the header. Solid core wire is best, and you will need wire strippers to remove the insulation from the ends of the wire. You can also find clever ways to use stuff you already have- for example, we've found that both paper clips and safety pins work great for this purpose!

How do I remap the keys?

With a Makey Makey version 1.2 you can easily remap keys directly in your browser at this website: www.makeymakey.com/remap

How do I find out the version of my Makey Makey?

From version 1.2 we have printed the version on the back of the circuit board. You can find it here:

Older versions don't have a version number printed on them.

What are the shipping options?

We have warehouses all over the world, and we use carrier calculated shipping to give you the best rate on the best shipping options available for your specific location. You will have a choice of shipping options after entering your address.

International Shipping

USPS First Class mail - Starting at $14.95 - Low cost, no frills shipping. For destinations in Canada and the UK, expect delivery in approximately 2 weeks. Other international destinations take about 3-4 weeks. Please note that this service does not offer tracking or insurance. Once a shipment leaves our warehouse it is at the whim of your country's postal service. We are not able to provide proof of delivery or provide advice on where it is in route. While rare, it is still possible for a shipment to hang out in customs for weeks at a time. Although most of the time we can rely on this service, it might not be wise to choose this if you have a hard deadline. We don't recommend this shipping method for international orders over $100 USD (that's 2 Original Makey Makey kits)

Any international shipments may be subject to customs fees, and are the responsibility of you, the customer to pay.

Shipping Fine Print

Orders usually ship within 1 business day. Once you place your order, you will receive an automatic order confirmation email, followed up with a shipping confirmation and tracking. We can't make any changed to your shipping information once the shipping confirmation is sent.

Please note, all orders placed after 9am EST Monday - Friday will be fulfilled the next day. Orders placed after this time on Friday will be fulfilled Monday. Our shipping department is closed Saturday & Sunday.

UPS does not deliver to P.O. Boxes.

What is your Returns/Refunds policy?

Returns can be made within 90 days of purchase. We can only accept returns for kits that are unopened and in good condition. We will refund the original payment method. Sorry, we can't accept returns after the 90 day return window.



Ever played Mario on Play-Doh or Piano on Bananas? Alligator clip the Internet to Your World.




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Reviews
"four-year-old daughter has managed to connect the kit" ~BBC
"Rejoice!" ~Mashable
"by far the coolest Kickstarter project" ~Kotaku
"turns the whole world into a keybaord" ~Engadget
"a lot of enthusiasm and love" ~Wired
"crazy, inventive experiments" ~PC World
"We love a good diy project" ~LIfehacker
"So small, so quirky, so simple, so awesome." ~Contiki
"Mind explosion in progress." ~Indie Cookie
"turns your alphabet soup into a keyboard" ~New Scientist
"Edison meets OK Go" ~Cool Material


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Includes MaKey MaKey, USB Cable, 7 Alligator Clips, 6 Connector Wires, 20 Stickers, and Graphic Instructions